Dear customers,
Our Service dept, wishes to inform you that due to Holiday break from 24th of December till 6th of January service department will be closed. All services delivered by 8th of December will have the completion date of 23rd of December maximum ( except for difficult and measure services ).
Service parcels delivered after 8th of December will have the completion date after New Year.
Additionally we discourage you from sending parcels during the Holiday break as the facility will be closed on that time and parcels will not be accepted.
We apologize in advance for any inconvenience.
Our company is putting big emphasis on professional service of our products keeping the highest possible quality of customer service.
We are restlessly building and improving our service standards, expanding our offer range, also the number of authorized service centers worldwide just so that our customers, even from the most remote parts of the world, can profit from our help.
If you want to send your equipment for Santi service, click on the tab on the left, which will direct you to the nearest authorized service point. Before you send your equipment, contact the selected local point to discuss all shipping details and necessary documents.
Always remember to fill out the service form correctly and completely.
Service center address in Poland:
SANTI Service Department in Poland
Adress: ul. Ogrodników 11, 84-240 Reda
Email: serwis@santidiving.com
+48 693 418 011
Dear customers,
An additional fee of 185 € will be added to service parcels shipped from outside the European Union .This fee applies to the costs associated with customs handling and the process of importing parcels.
Please take this change into account when planning to ship parcels to our company. If you have any questions or concerns, our customer service team is at your service.
Please note that service packages are shipped exclusively via UPS courier company.
Shipping costs:
- To Poland: PLN 22
- To European Union countries: €25–€40 (depending on the destination country, size, and weight of the package)
- Outside the European Union: individual pricing (based on the destination country, size, and weight of the package)
Shipping costs outside the European Union always inolve extra customs clearance costs, which are independent of our company (see below for more information)